Refund Policy
Last updated: March 17, 2026
This Refund Policy outlines the terms under which payments are made for services provided by YQ.
1. Nature of Services
We provide strategic business advisory services on a contract basis. All services are customized and involve the allocation of time, expertise, and resources.
2. No Refunds
All fees paid for services are non-refundable. By engaging our services, you acknowledge and agree that no refunds will be issued once payment has been made.
3. Contracts and Agreements
All services are governed by individual contracts or agreements. These agreements outline the scope of work, timelines, and payment terms, and take precedence over this policy where applicable.
4. Cancellations
If you choose to cancel services:
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You remain responsible for any fees outlined in your contract
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No refunds will be provided for work already scheduled or in progress
5. Client Responsibility
Clients are responsible for:
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Providing necessary information in a timely manner
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Participating in scheduled meetings or communications
Failure to do so does not qualify for a refund or credit.
6. Exceptional Circumstances
In rare and exceptional cases, we may, at our sole discretion, offer a credit or partial refund. This is not guaranteed.
7. Changes to This Policy
We may update this Refund Policy at any time. Changes will be posted on this page with an updated date.
8. Contact Us
If you have any questions about this Refund Policy, please contact us:
Email: Hello@thinkyq.com
Business Name: YQ